Help / Setup and wifi

Home Assistant says connection refused or not authorised

Asked by plantsense on 26 July 2026 Answered

That means the broker rejected the username or password. Check both carefully, they are case sensitive, so a capital letter in the wrong place will fail. Make sure the user actually exists on your Home Assistant side and was saved. Recheck the details on the monitor, retype the password to be sure, and save again.

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