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Orders and delivery
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Is there a warranty
Yes. If a monitor develops a fault that is not down to accidental damage or misuse, contact us and we will sort it. Full ...
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Can I track my order
You can see your orders in your account under Orders, where each one shows its status. If your delivery includes tracking, the details are ...
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Can I buy spare probes and parts
Yes, spare probes and parts are in the shop. Capacitive probes in particular are handy to keep as spares. If you need a part ...
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What is your returns policy
The full terms are on the delivery and returns page. In short, if something is not right, get in touch and we will put ...
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How do I pay
Payment is handled securely through PayPal at checkout. Your card details go to PayPal, not to us, so we never see or store your ...
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Do you ship outside the UK
Our shipping options at checkout show where we currently deliver. If your country is not listed and you would like a unit, contact us, ...
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My monitor arrived faulty, what do I do
Get in touch through the contact page and tell us what is happening. We answer our own emails, so you will reach a person ...
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How do I get in touch
Use the contact page and your message reaches us directly. We are a small British company and we answer our own emails, so you ...
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What is the difference between a complete unit and a kit
A complete unit arrives assembled, weatherproofed and ready for the bed, you just power it and set it up. A self build kit, or ...
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Do you offer discounts for several monitors
If you are after several monitors, for an allotment, a nursery or a school for instance, get in touch and we will see what ...
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Where do you ship from and how long does it take
Everything ships from Somerset in the United Kingdom. Once your order is on its way you will get a confirmation. For current dispatch and ...
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