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Which threshold should I use for a bed with different plants in it
Set it for the thirstiest plant near the probe, so nothing gets left too dry. The thirstier plant will trigger watering first, which the ...
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Why are herbs and lavender set so low
Drought tolerant plants such as lavender, rosemary, thyme, sage and the like genuinely prefer to dry out between waterings, and overwatering harms them. Their ...
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I changed what is growing there, how do I update it
Just pick the new plant in your account, or change the watering figure on the monitor page. The new setting takes effect, and if ...
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Is there a warranty
Yes. If a monitor develops a fault that is not down to accidental damage or misuse, contact us and we will sort it. Full ...
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Can I track my order
You can see your orders in your account under Orders, where each one shows its status. If your delivery includes tracking, the details are ...
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Can I buy spare probes and parts
Yes, spare probes and parts are in the shop. Capacitive probes in particular are handy to keep as spares. If you need a part ...
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What is your returns policy
The full terms are on the delivery and returns page. In short, if something is not right, get in touch and we will put ...
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How do I pay
Payment is handled securely through PayPal at checkout. Your card details go to PayPal, not to us, so we never see or store your ...
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Do you ship outside the UK
Our shipping options at checkout show where we currently deliver. If your country is not listed and you would like a unit, contact us, ...
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My monitor arrived faulty, what do I do
Get in touch through the contact page and tell us what is happening. We answer our own emails, so you will reach a person ...
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How do I get in touch
Use the contact page and your message reaches us directly. We are a small British company and we answer our own emails, so you ...
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What is the difference between a complete unit and a kit
A complete unit arrives assembled, weatherproofed and ready for the bed, you just power it and set it up. A self build kit, or ...
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Do you offer discounts for several monitors
If you are after several monitors, for an allotment, a nursery or a school for instance, get in touch and we will see what ...
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How do I wire a probe if I am building my own
Connect the probe to the board with three leads, VCC to the 3V3 pin, GND to a ground pin, and the analogue output to ...
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What board do the monitors use
The monitors are built on a common low cost wifi microcontroller board widely used for this kind of sensor. If you are building your ...
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How do I power it outside safely
Run the USB from indoors through a window or wall, or use an outdoor rated weatherproof socket or enclosure for the plug. The monitor ...
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Do you offer longer probes
Yes, longer probes are available for fruit trees and established shrubs, where a standard probe reads the wrong depth. For most beds, pots and ...
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What powers the monitor
A standard USB supply, the kind a phone charger uses. The monitor stays plugged in and does not run on batteries, which is what ...
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Can I leave the monitor outside over winter
The monitor in its enclosure is built for outdoors, but the USB power connection must stay dry, so power it from indoors or a ...
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Why does it not run on batteries
Staying powered lets the monitor report constantly and keep talking to your wifi, the cloud or Home Assistant without you ever thinking about it. ...
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